Where do you ship? Please visit our shipping page for more information. Please note that international orders are responsible for all customs fees, taxes, tariffs, or duties.
When will I receive my order? Please visit our shipping page for more information.
Do you offer returns? We do not offer returns, exchanges or cancellations at this time. If you have an issue with your product, please contact us within 48 hours of delivery and we'd be happy to help.
What if my package was lost, stolen or delivered to the wrong address? We are not responsible for lost, stolen or misplaced packages. We offer Route Shipping Protection during checkout for this reason. If you pay for Route Shipping Protection, you will be able to file a simple claim directly with them.
Where are Allie Glines products available? Allie Glines products are sold exclusively here on allieglines.com.
What if I have not received my order confirmation? Order confirmation emails may be delayed on occasion. If you have not received your confirmation email after 24 hours of your purchase, please contact us and we would be happy to resend your confirmation.
What if I have not received my shipping confirmation? If you have not received your shipping confirmation, please reply to your order confirmation email letting us know. We'll look into it for you!
Can I make changes to my order once it has been placed? Orders begin processing immediately. We are unable to cancel, change or modify orders once they have been placed. Please double check your information before submitting your order!