Shipping policy

United States shipping information:

Standard Shipping is calculated at checkout and will vary depending on product type and product quantity. United States shipping will typically take 2-5 business days after it has shipped. Please allow 1-3 business days for fulfillment.

Please do not use a PO BOX for your shipping address. 

International shipping information:

Shipping costs outside of the United States are based on weight and will be calculated at checkout.

INTERNATIONAL SHIPPING UPDATE: The cheaper international shipping option for the small and medium bags has been paused due to failed deliveries and extremely slow delivery times. All of our products will now ship internationally via a faster service that should deliver 2-5 days after it has shipped. We're working hard to restore the cheaper shipping option.

Everyday Bags (Small & Medium): 2-5 business days after it has shipped. Please allow 1-3 business days for fulfillment.

Full Bag Collection & Classic Bag Collection: 2-5 business days after it has shipped. Please allow 1-3 business days for fulfillment.

You (the customer) will be responsible for all customs fees, taxes, tariffs, or duties. We are not responsible for any and all customs fees, taxes, tariffs, or duties. The value of each package will be declared properly to reflect the total value of the order. This cannot be changed.

We ship to the following countries:

United States of America, Australia, Austria, Belgium, Brazil, Canada, Croatia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hong Kong, Hungary, India, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Russia, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan and United Kingdom.

Don't see your country listed?

We're trying our best to find the best partners to open new areas of the world! Please check back periodically to see if your country becomes available.